• All orders placed before 3pm (EST) ship same day. However, due to very high demand shipments may be delayed 1-3 business days.
• Paying for Express delivery does not guarantee you will receive your order the next day. While we do our best to ship same day, you may receive your order between 1 to 3 days.
• Shipping delays may be incurred by courier during this time due to COVID-19.
• We ship via USPS/USPS Express with tracking number.
• Once items are in possession of USPS we are no longer responsible for your shipment.
• You must contact USPS with any shipping issues-
• NO RETURN POLICY- Please note that due to health and safety, all PPE products, including face mask, face shields and gloves are final sale. These items are non-refundable and non-returnable.
• CANCELLATIONS- You may cancel an order only if it has not been fulfilled and/or shipped.
• Shipping and handling is non-refundable.
• Shipping delays due to couriers once items are in possession by the courier are the responsibility of the courier.
SUPPORT EMAIL- firstname.lastname@example.org