FREQUENTLY ASKED QUESTIONS

We accept Credit Card payments through our secure payment gateway. We currently accept Visa, Mastercard and American Express. You can also use Amazon Payments and Apple Pay.

If your credit card is not working with our checkout process, please first check the following:

- You entered the information Correctly.

- Your address that you used matches the one that you have on file.

- You have not reached your credit limit.

- Your card has not expired.

What to do now?

Double check that you’ve entered all your information correctly. If you are still being rejected, then contact your credit card company. If your card has been flagged for anything illegal or suspicious, they will likely get in touch with you.

For your financial protection, we require that your billing address match the billing address of the credit or debit card that you wish to use during checkout.

If you have placed an order with us, an order confirmation will be sent automatically to your customer email address. You can retrieve a copy of this invoice by logging into your customer account.

During the checkout process, you will be prompted to select the following:

- Enter your shipping address that you wish your order to be sent to.

- Select a shipping option.

Your products will be shipped to you to your specified shipping address by the selected shipping method.

If you change your mind or made a mistake you typically have 24 hours to cancel your order without issue. If your order has shipped you will have to wait until you receive it and then ship it back for a refund.

Sorry, we do not offer price protection or adjustments.

As soon as you select the "CHECK OUT" button you will be taken to the contents of your shopping cart. Below your items there will be a field to enter and apply your discount. Be advised that you can only use one discount code at a time.